Florida Car Rental FAQ - Frequently Asked Questions

What do I need to bring along when I pick my vehicle up - You will need your valid driver's license and a credit or debit card in your name. For more information on accepted Credit/Debit cards please refer to the company's terms & conditions page. The rental companies have different card and credit policies.
Is my reservation is guaranteed without a deposit - All reservations are guaranteed. No credit information is taken till you pickup at the location.
Can I use any debit card - Debit cards must have either the MasterCard or Visa logo on them and may be subject to a credit check.
What is your cancellation policy - Cancel at any time without penalty. You may cancel by return email or on this website.
Are there any age restrictions - You must be 21 or older when you pickup. Some companies have a higher minimum age; 25 or older. Others charge a daily young Driver fee of $27-$35/day plus taxes. Specialty vehicle models may also be restricted.
What do I need to do to add my spouse as a extra driver - Additional drivers are added at the counter on pickup. Some companies charge extra, some don't.
Do I need an international driver's license to rent a vehicle - You will need to present your regular license. The international license is only for translation purposes and is generally not required.
What are the regulations regarding the use of a child restraint devices in Florida - All children under the age of 18 must be buckled up while riding in any car, pickup truck, or van. Children through the age of 3 must be secured in a federally approved child-restraint seat. Children ages 4 through 5 must be secured by either a federally approved child-restraint seat or a safety belt. (more..)
Are these the same new vehicles rented on the rental companies' websites - All rentals will be current models with air conditioning and automatic transmissions. Unlimited miles are included.
I need a car for 6 days. Should I reserve it for a week seeing that the weekly rate is less - No only make your reservation for the amount of time you will need the vehicle for. After 6 days the weekly rate applies in any case.
Why aren't the taxes and any additional fees (government fees or taxes) included in the posted rates - We post the Basic Rates common to all locations. Taxes can vary by location and certain taxes are location specific and therefore can't be included.
Are there any hidden charges - No there are no hidden charges. All mandatory charges are on your confirmation notice.
Do you have monthly rates? We need a car for three months - There are no monthly rates per se though sometimes we can negotiate an additional discount.
Is insurance included - Insurance is optional, available at the counter. The rental companies have no minimum requirements. For policy and rate information please refer to the terms & conditions page of the rental company. We suggest you compare to offerings from your current auto insurance or travel insurance provider.
I took the prepaid fuel option. I returned the vehicle with a half full tank and they charged me $69. The amount to fill half the tank should have been about $25 - The prepaid option is for a FULL TANK of gasoline regardless of how much is in the tank on return. They calculate this by the fuel tank capacity.
What is the average cost of gas in Florida right now? For gas prices please see: http://www.floridastategasprices.com/